Yahoo Account is Down, How to fix it?
Posted by Emailcustomerservice on 06/25/2019
Yahoo has a big user base and to accommodate those they operate big data centers in many cities. They also employ the professionals who take care of those data centers and don’t let it go down for any minute.
But somehow if your service is not responding, it means there is a problem in the server end of things. They are trying to fix all these issues and this kind of problem frustrates people. But if everything on Yahoo is working fine and your Yahoo account is not working. What would you do in that scenario and how would recover your account.
Well, here are some quick fixes that will help you access your account once again. In case you aren’t able to fix those problems, you don’t need to worry about it and contact the Yahoo customer support number to fix them.
Scan your Yahoo account
To fix some common problems you need to scan your Yahoo account by The Quick Fix Tool. This tool is provided by the Yahoo to scan any Yahoo email account if a problem occurs like temporary access error, or not able to send or receive emails. This scan takes longer than you expect it to. It can take up to several hours to scan the account in the attempt to find a particular problem and then correct it automatically.
Once the scan is complete and the problem is fixed, an email with all the details about the scan, problem and its solution will be sent to the alternate email address.
Now, you might be wondering how you can scan your email account. Here are the steps to scan your email account.
Running a scan on Yahoo email account:
- Go to the Yahoo Mail Quick Fix Tool, which can found in the help section of Yahoo.
- Now, you need to select the problem you are having.
- Need to provide an alternate email address for the report (different from the one you are using in Yahoo).
- Now, enter the verification code shown in the box.
- Now, click on the ‘create request’ to finish the request.
This will create a request to run the Yahoo mail quick fix tool on your account. Once the scanning is complete you’ll get a notification with the detailed report on the scan on your alternate email address.
Now, this should be pretty straightforward for most people but if you are having trouble finding the tool you should contact Yahoo customer care live chat. They will help in getting your Yahoo email account scanned completely.