Tips for managing remote workers

Is your organization ready to securely support a wide range of remote workers after a global pandemic? With coronavirus cases on the rise in countries around the world and the World Health Organization warning citizens to take preventive measures, take precautions and not panic, now is the time for companies to ask themselves this question.

Here are five tips that IT and cybersecurity professionals can implement to maintain a safe and continuous workflow for remote workers affected by coronavirus or other common pathogens.

1st) Remove the VPN hurdle - many of today's traditional remote security solutions rely on VPN or VDI technology. Such solutions not only impede productivity, but also do inconsistent work to effectively protect systems against sophisticated threats. In fact, one study found that 18% of VPNs do not even encrypt their traffic, while 84% use inappropriate encryption protocols to protect that traffic.

Large companies need a faster and more secure connection channel to allow remote workers to access their productivity files and software to enable meaningful work at home.

2nd) Ensure access to files and productivity on any device - IT must look for the ability to perform jobs, no matter where, when or from which device the worker chooses to perform the tasks.

Today, users have high expectations of how they can conduct business, and a secure remote working solution must accommodate different OS platforms and help people gain access to any web-based application, Intranet site or data file they need. they need to do their job.

3rd) Offer productivity software that people actually use - let's face it, there are many alternative software platforms for creating documents, spreadsheets and slides out there in this SaaS era that are never enough for a corporate environment.

Most workers are used to Word, Excel and Power Point, and will need continuous access to MS Office to maintain their productivity levels when working from home. It is up to IT departments to find a way to make this happen.

4th) Maintain productivity, even in areas with irregular coverage - in case a large number of workers need to distance themselves socially from the general public, it is likely that many of them will have connectivity problems. This means that the remote work platform an organization chooses must have a robust offline mode to provide access to a variety of assets, even when the Internet is down.

In addition, organizations must consider the benefits of communication tools designed specifically for collaboration in times of crisis. An emergency notification system can be an indispensable mitigation tool when normal business operations are disrupted due to an emergency.

5th) Make remote access secure and easy for employees - even if organizations facilitate access for remote employees, they should start thinking about a platform that can maintain continuous authentication, so that users are always allowed to access only documents and systems they need for their job.

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