HP Printer Offline or Print Jobs Stuck in Queue Troubleshooting
Posted by printeralign on 03/11/2020
Error in the printing document is the most annoying thing that can appear on the screen of your computer device especially when you are in a hustle. Printers are very demanding especially when you want to print a whole queue in a flash. HP printers are no exceptions. However, If you facing printing error with your HP printer, you can follow the steps below to solve the problem:
- Delete the print queue and restart- Stop all the print jobs from the Print spooler. Search for “C:WindowsSystem32SpoolPRINTERS” in the windows and delete all the files of the printers folder. Restart your PC as well as the printer and check if the issue is resolved.
If that issue is still present, then follow the next step.
Check HP Printer Status- Sometimes the printer displays the offline status even when it is on as well as connected to your device. You may need to check the HP printer offline status and make it online to resolve your printing issue.
- Reinstall the Printer Driver- Many times, HP printer paper jam occurs due to a corrupt driver. You might need to uninstall the printer driver and then download and install it again on your device carefully.